Items purchased on http://jolyjoy.com and shipped from Amazon FBA warehouse, can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.
Returned items should be in original box, with "Joly Joy" sticker undamaged, in plastic bag with original bar code.
The refund will be issued upon arrival of the product. Full amount you paid will be refunded to your Credit Card or PayPal account.